Before You Register
- Priority Registration Schedule
- Access to Registration
- Registration Restrictions
- By Proxy
- Full Classes (closed)
- Instructor Approval
- Classes with Irregular Dates
- Directed & Independent Study
- Wait List Frequently Asked Questions
After You Register
Tuition, Costs & Payment
- Tuition Schedule
- Senior Citizen Tuition Waivers
- Financial Obligations
- Come Home to Alaska Program
- Agency Sponsored Students
- Post 9/11 GI Bill Beneficiaries
- Tuition Management System
- General Payment Information
- Electronic Billing
- Refund Policy
Students admitted to UAA degree programs are welcome to attend Mat-Su College without applying separately to MSC. https://www.uaa.alaska.edu/admissions/
UA Scholars may apply to any University of Alaska campus, including Mat-Su College, but they must apply by May 1 to be eligible to receive funds. http://www.alaska.edu/scholars
Because requirements vary greatly among certificate and degree programs, students are strongly encouraged to meet with Advisors prior to entering a program or declaring a major, both to ensure that they understand the program requirements prior to registering for classes and to enable proper academic planning.
Special services offered by Advisors include:
- Disability Support Services
- Veterans Services
- Financial Aid
- Career Development
- Academic planning
For further information, phone 745-9762 or stop by Student Services in the Fred and Sara Machetanz building, room 101.
Make an appointment with an Advisor.
Contact Nine Star at the Mat-Su Job Center for information on Adult Basic Education (ABE), GED preparation, and literacy:
Westside Center, 877 Commercial Dr, Wasilla, AK 99654
(907) 373-7833 or
If registering for the first time in English or mathematics courses appropriate placement is needed. Students may be required to provide proof of their placement scores on the first day of class. English and mathematics placement tests are administered through the MSC Learning Resource Center. Contact the center for information on available placement tests and how to access student guides with sample questions. Note: Math placement is based on Accuplacer scores valid for one year from the date taken, Advanced Placement (AP) credits or college transfer credits. English placement is based on Accuplacer scores, AP credits, college transfer credits, or ACT/SAT scores.
See the Academic Deadlines page for registration dates and deadlines.
For fall and spring registration, MSC follows a staggered priority schedule for the opening days of registration based on the student’s class standing. Class standing is determined by total credits earned. Students can check their standing in UAOnline on the “Check Your Registration Eligibility” screen.
Registration will open at 12:01 a.m. to each group of students according to the schedule below.
Sequence Class Standing
- Graduate Students
- Seniors (90+ credits)
- Juniors (60-89 credits)
- Sophomore (30-59 credits)
- Freshman (1-29 credits)
- New Applicants
- Open Registration (all Students)
Transfer students will be assigned class standing based on the number of credits accepted in transfer by the university. Non-degree-seeking students are not assigned a class standing.
Newly admitted degree-seeking students are given access to web registration within two days of submitting an application.
Continuing students already admitted to a degree or certificate program have access to web registration if they have attended within the last two years.
Non-degree-seeking students may also apply online and be given access to register on the web. Non-degree-seeking refers to students who are taking a class for personal interest, professional development, or recreation and who do not intend to work toward a degree or certificate program.
Non-degree-seeking students who were enrolled in the previous semester courses have access to register for the next semester as non-degree-seeking students. All other non-degree-seeking students must submit an application for admission (no charge) prior to being given access to register for classes.
In addition to prerequisites, registration restrictions are conditions a student must meet before enrolling in a course. Examples include, but are not limited to, admission requirements, special approval, level requirements, special licenses or credentials.
A student unable to register in person may have a proxy register for them if they provide the proxy with a signed Registration by Proxy form or other signed authorization to do so. A Registration by Proxy form is on the Forms page or available from Student Services. The proxy must present a photo ID and must follow the policies and calendar governing registration. Proxy registrations are not accepted without written permission from the student. Spouses, parents and friends are required to have a signed authorization to register for another person, including secondary students.
You may still register for classes during the first two weeks of the semester. During week two of the semester instructor permission is required. Instructors must sign and date a Registration Changes form before you can be added to the class. Please discuss make up work and attendance expectations with your instructor when requesting permission to add a class after it has started. Instructors must sign and date a Registration Changes form or enter an override in UAOnline before you can be added to the class.
Registering into full classes is not allowed unless the instructor grants an overload with written permission. Check under “Look up classes to add” on UAOnline to find out if seats are available in a class.
Instructors may sign and date a Registration Change form to allow late registration into a class or permission to enroll in a full class. Instructors can also email written permission from their University issued email account or enter an approval code on UAOnline.
Classes meeting for less than the full semester have deadlines as follows:
Last day to drop and receive a 100% refund – 5:00 p.m. five business days after the published class start day or regular refund deadline if class starts during week 1 of semester
Last day to add a class – 2nd day class meets
Add requires faculty approval – After class has met once
Last day to withdraw – Same as full semester classes unless grade already posted
Payment for late starting or short session classes is due on the payment deadline, or if registering after the payment deadline, payment is due the same day as registration.
After the semester add/drop deadline, dropping or withdrawing from classes with irregular dates is not allowed via UAOnline. Students may submit a Registration Change form available in Student Services. Courses that have been graded are not eligible for withdrawal.
A directed study course is a permanent catalog course delivered on an individual basis when the course is not offered that semester. A directed study requires the approval of the department concerned and final approval by the dean/director.
An independent study course consists of topics or problems chosen by the student with the approval of the department concerned, with the supervision of an instructor, and final approval by the dean/director. These courses are not duplications of and must differ significantly from any catalog course. The independent study provides the opportunity for students who have completed most of the required courses in their program to study topics which are not offered.
What is waitlisting?
When a class reaches its maximum enrollment, it is listed as “closed.” Many courses offer a waitlist option to allow you to wait for a seat in the class if someone drops. Please be aware that not all courses offer waitlisting.
How do I get on a waitlist?
If you want to be added to the waitlist for a closed class:
- Enter the CRN into the Register/Add/Drop page in UAOnline. Click ‘Complete Registration Changes’.
- Then select “Waitlist” from the drop down menu and click the “Complete Registration Changes” button again.
- If you no longer want to be waitlisted for a class, you can drop from the waitlist by choosing “Drop -Web” in the Change drop-down menu on the Register/Add/Drop page.
Can I waitlist for a course using the class schedule search in UAOnline?
No, you cannot waitlist for a course from the class schedule search. To waitlist for a course, go to the Register/Add/Drop page on the Student Services tab in UAOnline and enter the CRN in the Add Classes Worksheet section. Then, select ‘Waitlist’ from the drop down menu next to the course.
What happens next?
If a seat becomes available in the class and your name is at the top of the waitlist, you will receive an e-mail in your preferred e-mail account. (You can check or change your preferred e-mail in the Personal Information tab in UAOnline.) You will have 48, 24, or 12 hours (depending on how close to the semester start date you are at the time) after the e-mail is sent to register for the class.
What if I miss the e-mail or cannot register within the time allowed?
If you do not register for the class within the time indicated in the notification email, the system removes you from the waitlist and the next student is given the opportunity to register. You may add yourself back onto the waitlist, and you will be notified again by email if a space becomes available.
What are the restrictions on waitlisting?
You will not be able to waitlist for a class if:
- the waitlisted class would exceed the maximum allowed credits.
- you have holds on your account.
- you do not meet the prerequisites or other restrictions for the class.
Am I charged tuition for a waitlisted course?
No, you will not be charged for a waitlisted course until you are actually enrolled in it. You may complete registration and pay tuition and fees for other classes in which you are enrolled.
How do I know where I’m placed on the waitlist?
When you originally register for the course, a small number pops up. This indicates your current position on the waitlist. Keep checking your preferred email for notification of your opportunity to register.
Should I attend the first day of my waitlisted class(es)?
Yes. Attend the first day of class for any class for which you are waitlisted. Let the instructor know you are on the waitlist but not enrolled in the class.
What if I’m on the waitlist for an e-learning/distance education class?
If you are on the waitlist for an e-learning/distance education class, email the instructor to find out what you should do. Please contact the department for additional information or assistance.
How long should I wait for a space to open in a class?
Being on the waitlist does not guarantee you a seat in the class. You can add yourself to a waitlist until the class begins. After the class begins, you will need the instructor’s permission to enroll.
What about fee payment and financial aid for waitlisted classes?
You are not charged tuition and fees for waitlisted classes. Charges apply only after you are enrolled in the class.
Waitlisted classes are not included in the total number of credits used to calculate your financial aid.
If financial aid has already been applied to your account and you subsequently register for a class from the waitlist, tuition and fees are due by the payment deadline. You must pay tuition and fees before the payment deadline to avoid late charges.
Registration is the process of signing up and paying for classes for a particular semester. Students may attend classes in a course offered at Mat-Su College only after they have properly completed the registration process for that course.
- Newly admitted degree-seeking students are given access to web registration within two days of submitting an application.
- Continuing students already admitted to a degree or certificate program have access to web registration if they have attended within the last 2 years.
Non-degree-seeking students may submit the Non-Degree Seeking Application for Admission and be given access to register on the web. Non-degree seeking refers to students who are taking a class for personal interest, professional development, or recreation and who do not intend to work toward a degree or certificate program. All non-degree seeking students, regardless of whether they attended previously or not, must submit an application for admission prior to being given access to register for classes.
- Go to UAOnline.alaska.edu. Click on “Just want to take a class?“
- Take an assessment test (ACCUPLACER).
- Meet with an academic advisor.
- Read the Course Schedule – either online or in printed copy. The student is responsible for knowing the information concerning his/her courses and billing. Course changes do occur – check the updated course schedule in Student Services (FSM Building, room 101).
- Obtain permission for restricted classes and course overloads.
- Plan your class schedule – including alternate class choices.
- Go to UAOnline by typing in https://uaonline.alaska.edu into your web brower
- Login with your UAOnline Account. Enter your UA Username and Password (the same credentials you use to log in to Blackboard or UAA email). To activate your account or reset your password, go to me.uaa.alaska.edu.If you need assistance with your log in credentials, contact the UAA Call Center at (907) 786-4646 or toll-free at 1-877-633-3888 or email email@example.com.
- Click on “Student Services & Account Information” and then “Registration.”
- If you already know the Course Reference Number (CRN) for the class you wish to register for, go to “Registration/Add/Drop Classes” and type the CRN into the boxes, and click on “Complete Registration Changes.” Then proceed to step 9.
- If you do not know the classes or CRN you want to register for, click on “Class Schedule Search.”
- Choose the Semester (term).
- To search for Mat-Su classes, choose “UAA – Mat-Su Campus.”
- Select the Type of Course Delivery (i.e. eLearning courses only or Traditional Courses only, etc.)
- Select one or multiple subjects from the Subject menu.
- Click “Course Search.”
Note: If you want more search options, click on the “Advanced Search” button near the top of the page.
- Once you have your classes selected, click “Add to Worksheet” and you will be directed to a page called “Register/Add/Drop Classes.”
- If the classes listed are correct, click on “Complete Registration Changes.”
- If you need to add more classes you can go back to “Class Search” to find more.
- Once you have registered for classes, click on “View Fees/Make Payment.”
- Log out of your account by clicking on “LOG OUT to Help Protect Your Personal Information” in the top right area of the screen.
Some common registration error messages are:
Prerequisite and test score: Registration is limited to students who have met prerequisite and/or test score restrictions. Check the CRN to see prerequisite and test score information.
Closed Section: Registration is closed because the class is full. If the class has waitlist seats available, you may choose to add your name to the waitlist. For more information on waitlist, click on “Wait List FAQ” at the top of the page.
Make sure you order your textbooks before classes begin.
If you have any questions or difficulty using UAOnline to register for classes, please contact Mat-Su College, Student Services at (907) 745-9746.
Alternate Ways to Register…
- In person in Student Services (Fred and Sara Machetanz building, room 101)
- By faxing a registration form to 907-745-9747 or by mailing a registration form to Mat-Su College, Student Services, PO Box 2889, Palmer, AK 99645.
See the Forms page for a paper version of the Registration form.
Changing Your Registration
It is the responsibility of the student to become familiar with MSC policies, procedures and deadlines. Refer to the academic calendar at www.matsu.alaska.edu for specific deadlines. Students are expected to register only for course sections which they plan to attend and to complete all courses for which they register. Student Services academic advising is available by calling 907-745-9762 to make an appointment.
For Add, Drop, Withdrawal deadlines, please see the Academic Deadlines page for current semester dates.
The following registration activity deadlines pertain to traditional semester-length courses (15 weeks). Any course which is not either full term, first eight weeks, second eight weeks or trimester falls under miscellaneous. Students must complete business in person before 5 p.m. of the deadline day or by 11:59 p.m. via UAOnline.
Add Classes or Late Registration
- 1st week of semester – Faculty signature required if class is closed.
- 2nd week of semester – Faculty signature required.
- After 2nd week of semester – Not permitted.
Faculty-Initiated Drop or Withdrawal
- Drop 1st-2nd week of semester – Forms filed by faculty member with Student Services. Course will not appear on student transcript.
- Withdrawal – Forms filed by faculty member with Student Services. Course will appear on student transcript with grade of “W”.
- After 10th week of semester – Not permitted.
Drop or Withdrawal
- Drop 1st-2nd week of semester – No faculty signature required. Course will not appear on student transcript.
- Withdrawal 3rd-10th week of semester – No faculty signature required. Course will appear on student transcript with a grade of “W.”
- After 1oth week of semester – Not permitted.
For registration change deadlines on short session or late starting classes, see Classes with Irregular Dates above.
Withdrawal from any class will produce a designation of W for that class on the student’s transcript. This designation does not carry grade points and is not used in calculation of GPAs. Students are responsible for all fees and tuition if they choose to withdraw from any course, and financial aid could be affected.
For more information on student and faculty-initiated withdrawals, see the UAA Catalog.
Audit registrations are on a space-available basis. Auditors may be dropped from a class to make room for credit-seeking students. No credit is received for audited courses. Requirements for auditing the course are determined by the faculty. Faculty may withdraw students if they fail to comply with the agreed-upon terms. Students who audit courses are required to meet prerequisites, register and pay the same tuition as those who take the courses for credit. During the first and second weeks of the semester, audit-to-credit requires faculty signature. Audit-to-credit changes are not allowed after the second week of the semester.
Audited courses are not included in the computation of study load for full-time or part-time status. In addition, students may not request local credit-by-examination for an audited course until the following academic year.
Once formally admitted and in attendance, students may request a change of major or degree program to another program through the change of major/degree process. Students admitted initially in undeclared or pre-major status may also declare a major or degree program through this process. Students must meet the specific admission requirements of the desired program and must be formally accepted by signature of the dean or department chair. No fee is required for this process.
Students who change their major or degree program must meet the catalog requirements in effect at the time of the change or the catalog in effect at the time of graduation. Exception: Students who change from pre-major to full major must meet the catalog requirements in effect at the time of initial admission to the pre-major or the catalog in effect at the time of graduation.
A student, or person with legal authority to act on behalf of a student, may petition for an exception to University policy for records and registration. Petitions are not automatically granted, but will be considered in light of the criteria set out below and individual circumstances, as demonstrated in the documentation provided.
- The petitioner must submit for review a signed petition and consent to release of information form, which is provided for this purpose. The form and petition must be submitted to the Director of Student Services, Mat-Su College, PO Box 2889, Palmer AK 99645.
- Only petitions submitted by the student or by a person with legal authority to act on behalf of the student will be considered.
- A petition for exception must be received no later than one year following the semester in which the course was offered.
- Petitions that are not received within this time frame may not be considered.
- Decisions will be made solely on supporting documentation provided.
- A petition will only be approved if the petitioner can demonstrate unanticipated and unavoidable circumstances beyond the student’s control that arose or came to light after published deadlines. Work-related issues, financial hardship, and failure to read MSC’s documents generally do not present justifiable reasons to support an exception request.
- Granting of an exception to policy for withdrawal or dropping of courses does not necessarily mean a refund of tuition. Refund requests are forwarded to the Petition for Refund Committee for further review. Refunds for self-support classes are generally not allowed.
- Student fees are mandated by the Board of Regents cannot be petitioned for refund.
- Petitions will be reviewed periodically and the number of petitions being reviewed will determine the time for response. A minimum of six to eight weeks should be allowed for review.
- Appeals of an adverse decision must be in writing, must state the basis for the appeal, and must be received by the College Director within ten working days of the day the decision is mailed or otherwise distributed to the student. Appeals should be based on new information not available at the time of the original review, not simply because the student disagrees with the decision reached.
Appeals may be faxed, delivered in person, or mailed to: College Director, Mat-Su College, PO Box 2889, Palmer AK 99645.
Complaints about dissatisfaction with academic courses, methods of course delivery or instructor performance are not considered under this process. Depending on the nature of the complaint, these matters are considered according to the Student Dispute/Complaint Resolution Process or the Academic Dispute Resolution Procedure, which can be found in the UAA Fact Finder/Student Handbook at www.uaa.alaska.edu/studentaffairs/Fact-Finder.cfm.
See the Forms page for downloadable PDF version of petitions.
All students registered for courses within the UAA system automatically have an email address that will be in the form firstname.lastname@example.org.
Students enrolled in online and blended courses MUST utilize their UAA email accounts in order to receive course information sent out by their instructors.
All communication related to registration and enrollment activities will occur through the official UAA-assigned email. Students should be careful to keep this account clear and review the correspondence received there regularly.
For student computer account information, please contact the UAA Call Center at 1-877-633-3888 or see the email Help Page for assistance.
What is Blackboard?
Blackboard is an Internet-based course management tool, offering additional classroom resources, such as lecture notes, handouts, class discussions, and quizzes. If enrolled in a web-based course, Blackboard is the forum in which you will do most of your coursework.
Where do I get my Blackboard username and password?
How do I connect to Blackboard?
Blackboard uses your username and password which are assigned to you by UAA IT Services. Your username is the first part of your MSC/UAA email address. After logging in, your course will be listed in the box entitled MY COURSES.
- See the Distance Ed Help page for more information.
Students and advisers can monitor progress towards degree completion, track petitions and advising notes, and use the “What If” and “Look Ahead” features.
Degree Works may be accessed through UAOnline under Student Services.
Please follow these steps to login to DegreeWorks and view your personal degree audit:
- Login to Secured Area at http://uaonline.alaska.edu. If you are unable to login to UAOnline, please contact Enrollment Services at (907) 786-1480 for assistance.
- Under the ‘Student Services & Account Information’ tab, select the ‘DegreeWorks/Electronic Degree Audit (UAA only)’ link.
- To access Degree Works, go to UAOnline.